Support Services Directory
The following page provides a condensed list of businesses & services available in our community. This list is provided as a convenience to you. We hope you will find one or more of these resources helpful during this difficult time. Please be aware we do not endorse these businesses and/or services, nor can we guarantee the quality of their products and/or services. You should use this section as a starting point in your search, then conduct your own more in-depth search for the business or service that is right for you.
Call Nevada 211 or text your 5-digit zip code to 898211 for more resources in your community.
Adolescents
| Organization | Phone Number |
|---|---|
| Big Brothers Big Sisters of N. Nevada | (775) 352-3202 |
| Child Find Established to help identify the un-served child |
(775) 327-0685 |
| Child Nutrition & School Health Access to a variety of nutritious foods that promote students’ health |
|
| Children’s Cabinet and Family Resource Center Counseling, respite care, day care, parenting classes & family counseling. 1090 S Rock Blvd, Reno, NV 89502 |
(775) 856-6200 |
| Eddy House Center for youth aged out of foster services. Walk-in center for runaways, homeless, foster, & at-risk youth. Walk-in Center: 888 Willow Street Reno, NV |
(775) 384-1129 |
| Jan Evans Juvenile Justice Center 650 Ferrari McLeod Blvd., Reno, NV Español/Spanish #: (775) 325-7801 – (775) 325-7811 (24-horas) |
(775) 325-7800 (775) 325-7811* *24-hour |
| National Runaway Switchboard Here for you when looking for a place to run away or if you’re a run away and ready to go home. |
(800) 786-2929 |
| Nevada Youth Empowerment Transitional housing for youth 18-24 years old |
(775) 747-2073 |
| OUR Center Support center for LGBTQA community 1745 South Wells Ave. Reno, NV 89502 |
(775) 624-3720 |
| Safe Talk for Teens Safe confidential support for teens, provides resources for additional support |
(775) 823-2700 |
| Solace Tree Support for grieving children, teens and families 1300 Foster Dr. Suite 200 Reno, NV 89509 |
(775) 324-7723 |
| Quest Counseling Adolescent substance abuse & family services 3500 Lakeside Ct. #101 Reno, NV 89509 |
(775) 786-6880 |
| Washoe County Social Services Investigates reports of child abuse, emergency shelter for children. 350 S Center St. Reno, NV 89501 |
(775) 785-8600 |
| Willow Springs Residential treatment center for youth & teens Washoe County 690 Edison Way, Reno |
(775) 858-3303 |
AIDS/HIV
| Organization | Phone Number |
|---|---|
| Northern Nevada Hopes Counseling, referrals, medical services 580 W 5th St, Reno, NV 89503 |
(775) 786-4673 |
| Sida Informacion/Spanish Aids Hotline | (800) 344-7432 |
| National Aids Hotline | (800) 232-4636 |
| OUR Center 1745 South Wells Ave, Reno, NV 89502 |
(775) 624-3720 |
Alcohol and Drugs
| Organization | Phone Number |
|---|---|
| Al-Anon Adult/Children | (775) 348-7103 |
| Alcohol & Drug Treatment Hotline | (800) 662-HELP |
| Alcoholics Anonymous, 24 hours AA 24 hour line can obtain bi-lingual assistance |
(775) 355-1151 |
| Bristlecone Family Resource Centers Help with drugs, alcohol, gambling and tobacco |
(775) 954-1400 |
| Northern Nevada Al-Anon Info Help for families and friends of alcoholics |
(775) 348-7103 |
| NV DUI Task Force Provide resources to DUI victims/families |
(775) 348-4664 |
| ReSTART Substance abuse counseling, life skills, parenting classes, transitional/supportive housing, limited rental funds |
(775) 324-2622 |
| Ridge House Resident and outpatient treatment |
(775) 322-8941 |
| Salvation Army Disaster assistance to needy families, substance abuse, basic services |
(775) 688-4555 |
| The Empowerment Center Safe & sober housing & support services |
(775) 853-5441 |
| Well Care Community triage center for those participating in outpatient services |
(775) 538-6700 |
| Step 2 Gender specific rehabilitation |
(775) 787-9411 |
| Substance Abuse Prevention and Treatment Agency (SAPTA) | (775) 825-4357 |
Bereavement and Grief
Bereavement: the process of living with the loss of a loved one.
Grief: the deep and poignant reaction to death – unique to each person.
| Organization | Phone Number |
|---|---|
| Circle of Life Community Hospice Grief support group with various meeting days & times |
(775) 827-2298 |
| Compassionate Friends Grief and bereavement support for the loss of a child of any age |
(775) 750-7005 |
| Compassionate Friends (Carson City/Thomas) Grief and bereavement support for the loss of a child of any age |
(775) 461-0362 |
| First Candle National Warmline For parents who have lost an infant to SUIDS, miscarriage or still birth Sara Brundage habla español. Esta disponible después de las 2 pm PST |
(800) 221-7437 |
| Renown Hospice Support group meets bi-weekly |
(775) 982-2828 |
| Renown Spiritual Office | (775) 982-7729 |
| The Solace Tree Support for grieving children, teens, and their families, facing or living with death |
(775) 324-7723 |
| St. Mary’s Hospice | (775) 525-6700 |
| St. Mary’s Spiritual Office | (775) 770-3573 |
| Summit View Hospice Grief & bereavement support open to all |
(775) 636-9598 |
| Vitas Healthcare Grief & bereavement resources & support groups (virtual & phone-in) |
(866) 489-0583 |
Burial and Cremation Assitance
Each agency provides similar services for vastly different prices. Call around.
Funeral Planning, Customs, Etiquette, Guide, Pet Loss, & Grief online: www.funeralwise.com
Burial assistance for infants (0-1 year): www.thetearsfoundation.org
Board Up Services
Local fire departments provide board up services for fire victims. See Clean-Up Services for abatement companies providing board-up.
Clean Up Services
| Organization | Phone Number |
|---|---|
| A-1 Clean the Scene | (888) 867-2141 |
| Affordable Glass & Glazing |
(775) 527-3615 |
| Belfor Property Restoration | (775) 424-3200 Emergency 24/7 #: (866) 938-2447 |
| BioOne |
(775) 686-3174 24/7: (775) 351-3499 |
| Coit – Certified Techs Clean Them All | (775) 322-4266 |
| Empire Cleaning & Restoration Services | (775) 747-8441 |
| Nevada Water & Fire Restoration | (775) 856-6666 |
| ServPro of Southwest Reno (Reno/Sparks/Carson) | (775) 852-6480 |
Clothing, Food, and Shelter
| Organization | Phone Number |
|---|---|
| American Red Cross – Northern Nevada | (775) 856-1000 24/7: (800) 733-2767 |
| Catholic Community Services of Northern NV Basic services agency open to all who qualify financially |
(775) 322-7073 |
| Food Bank of Northern Nevada | (775) 331-3663 |
| Food for Kids | (775) 337-9121 |
| Hosanna Home Christian home for Women in transition |
(775) 232-5416 |
| Salvation Army Disaster assistance to needy families, substance abuse, basic services |
(775) 688-4555 |
Coroner ~ Medical Examiner
| Organization | Phone Number |
|---|---|
| Washoe County Medical Examiner (Coroner) Autopsy results can take anywhere from 9-15 weeks |
(775) 785-6114 |
Counseling and Mental Health
| Organization | Phone Number |
|---|---|
| Alliance Family Services | (775) 337-2394 |
| American Comprehensive Counseling Services (ACCS) One FREE VISIT for TIP clients followed by sliding fee scale thereafter. |
(775) 356-0371 |
| Crisis Support Services of NV 24/7, free, confidential, & caring support to those in crisis. Call 988 if you are in need of services or text 988. |
988 Sexual Assault Help Line: (775) 221-7600 |
| Healing Minds Counseling services |
(775) 448-9760 |
| Family Counseling Service of Northern Nevada $150 initial visit, sliding scale (East Plumb Ln) |
(775) 329-0623 |
| Frank Lemus Spanish speaking counselor |
(775) 323-1330 |
| National Alliance on Mental Illness (NAMI) – Warmline The Nevada Warmline is a stigma-free, non-crisis peer support phone service. |
(775) 241-4212 Text: Nami to 741-741 |
| National Alliance on Mental Illness Support Groups Available to speak to callers & provide weekly support group(s) for mentally ill people & their friends/family |
(775) 350-7977 |
| Nevada Urban Indians – Victim Services Referrals to FREE substance abuse & mental health services |
(775) 788-7600 |
| N. Nevada Adult Mental Health In-patient, outpatient, outpatient pharmacy, rehab & counseling programs. |
(775) 688-2001 |
| Northern Nevada HOPES Medical & mental health services |
(775) 786-4673 |
| Quest Counseling Adolescent substance abuse & family services |
(775) 786-6880 |
| Reno-Sparks Gospel Mission Counseling Low cost Christian counseling, individual and families |
(775) 323-0386 Extension 13 or 0 |
| Something To Believe In Counseling Specializing in EMDR therapy, PTSD, and first-responder care. One FREE VISIT for TIP clients followed by sliding fee scale thereafter. |
(775) 870-6552 |
| Veteran’s Center Many resources for VETERANS, including PTSD counseling |
(775) 323-1294 |
| Victims of Crime Treatment Center Multiple locations |
(775) 682-8684 |
Most of the above-referenced providers offer a sliding fee scale. Call 211 for more listings.
Courts
Crisis and Disaster Services
| Organization | Phone Number |
|---|---|
| American Red Cross | (775) 856-1000 |
| Crisis Support Services of Nevada Referrals for people of all ages & victims of all traumas, including sexual assault, rape and individuals and families facing suicide attempt or death by suicide. |
988 Sexual Assault Help Line: (775) 221-7600 |
| National Red Cross | (800) 733-2767 |
| Salvation Army | (775) 688-4555 |
| Suicide Prevention Hotline | 988 |
| Veteran’s Suicide Prevention Confidential chat: veteranscrisisline.net Text: 838255 |
988 then press 1 Text: 838255 |
Death and Birth Certificates
| Organization | Phone Number |
|---|---|
| Birth & Death Certificates – Washoe County Call for most current FEE for birth/death certificates. |
(775) 328-2455 |
Domestic Violence
| Organization | Phone Number |
|---|---|
| Child Abuse and Neglect HOTLINE | (833) 900-7233 |
| Crisis Support Services of Nevada Referrals for people of all ages & victims of all traumas, including sexual assault, rape and individuals and families facing suicide attempt or death by suicide. |
988 Sexual Assault Help Line: (775) 221-7600 |
| Department of Defense Sexual Assault HOTLINE DoD Safe Helpline is the sole secure, confidential, and anonymous crisis support service specially designed for members of the Department of Defense community affected by sexual assault. Confidential Chat Link |
(887) 995-5247 |
| Domestic Violence Resource Center | (775) 329-4150 Text: DVHELP to 839863 OR DVSAFE to 839863 |
| Hosanna Home Female shelter (must be sober) |
(775) 232-5416 |
| National Domestic Violence HOTLINE | (800) 799-7233 |
| Nevada Coalition to END Domestic & Sexual Violence | (775) 828-1115 |
| Safe Embrace Family violence intervention program, 24-hour crisis intervention, support groups |
(775) 322-3466 |
| Temporary Protection Order (TPO) Office Contact Safe Embrace or The Domestic Violence Resource Center for assitiance with your application |
(775) 328-3127 |
| Sierra Community House Support with houses in North Lake Tahoe |
(530) 546-0952 24/7: (800) 736-1060 |
| Victims of Crime Treatment Center | (775) 682-8684 |
Domestic Violence Shelters
| Organization | Phone Number |
|---|---|
| CARES Campus Emergency shelter for men, women, couples, pets |
(775) 329-4141 |
| The Domestic Violence Resource Center | (775) 329-4150 Text: DVHELP to 839863 OR DVSAFE to 839863 |
| Safe Embrace Family violence intervention program, 24-hour crisis intervention, support groups |
(775) 322-3466 |
| Volunteers of America – Women’s Shelter | (775) 329-4145 |
| Volunteers of America – Men’s Shelter | (775) 329-4141 |
| Volunteers of America – Family Shelter | (775) 322-9574 |
| Veteran’s Shelter ~ non-emergency (ext. 11761) | (775) 786-7200 |
Domestic Violence V.I.N.E Information
| Organization | Phone Number |
|---|---|
| Victim Information & Notification Everyday (VINE) Call from anywhere in NV for FREE – ANONYMOUS info & notification on custody status of offenders. Information 24/7/365 available. www.vinelink.com |
(888) 268-8463 24 / 7 / 365 |
Families
| Organization | Phone Number |
|---|---|
| Big Brothers Big Sisters of Northern Nevada | (775) 352-3202 |
| Boys & Girls Club of Truckee Meadows Before & after school care, sports leagues, education, & healthy meals for kids/teens. |
(775) 331-5437 |
| CARES Campus Emergency shelter for men, women, couples, pets |
(775) 329-4141 |
| Catholic Charities of Northern Nevada St. Vincent Food Pantry: 500 E 4th St, Reno, NV 89512 Reno Emergency Assistance for Families, dial ext. 230 or 221 |
(775) 322-7073 |
| Central Reno Family Resource Center | (775) 204-1408 Ext. 3 |
| Community Services Agency Head Start pre-school, employment training & assistance, computer classes, etc. |
(775) 786-6023 |
| Disability Resources of Nevada For adults, children, and their families |
(775) 329-1126 |
| Hope Springs (Northern Nevada HOPES) Provides medical care, classes, and bridge-housing community, pets accepted. |
(775) 786-4673 |
| Nevada Urban Indians Native American resources/clinic |
(775) 788-7600 |
| North Valley’s Resource Center | (775) 204-1408 Ext. 4 |
| Northeast Reno Family Resource Center Located in Bernice Mathews Elementary School at 2750 Elementary Dr, Reno, NV 89512 |
(775) 353-5563 |
| OUR Center Support center for LGBTQA community 1745 South Wells Ave. Reno, NV 89502 |
(775) 624-3720 |
| Refugee Resettlement and Placement | (775) 784-7515 |
| Salvation Army Emergency food, clothing, and medications |
(775) 688-4555 |
| Sparks Family Resource Center | (775) 204-1408 Ext. 2 |
| Sun Valley Family Resource Center | (775) 204-1408 Ext. 1 |
| Victims of Crime Treatment Center Multiple locations |
(775) 682-8684 |
| The Village on Sage Street (Volunteers of America) Transitional temp housing (18+) |
(775) 499-5198 |
| Washoe County Human Services Health, medical, housing & death related service. They also also provide children’s services, adult services, and senior services. |
Children’s Services: (775) 785-8600 Adult Services: (775) 328-2700 Senior Services: (775) 328-2575 Abuse and Neglect Hotline: (833) 900-7233 |
| Washoe County SENIOR Services Health, medical, housing, death related services for seniors |
(775) 328-2575 |
| Nevada Caregivers Provides resources to help support those providing care to a family member |
(775) 333-5499 |
Fire and Fire Support Services
Board-Up and Clean-Up services can be found above.
Click here for Board-Up. Click here for Clean-Up.
| Organization | Phone Number |
|---|---|
| American Red Cross | (775) 856-1000 24/7: (800) 733-2767 |
| City of Reno Fire Department | Non-emergency: (775) 334-2300 |
| City of Sparks Fire Department | Non-emergency: (775) 353-2231 |
| Washoe County Environmental Health and Hazardous Materials | (775) 328-2434 |
| Truckee Meadows Fire and Rescue | Non-emergency: (775) 326-6000 |
Housing Services
| Organization | Phone Number |
|---|---|
| CARES Campus Emergency shelter for men, women, couples, pets |
(775) 329-4141 |
| Eddy House Center for youth aged out of foster services. Walk-in center for runaways, homeless, foster, & at-risk youth. Walk-in Center: 888 Willow Street Reno, NV |
(775) 384-1129 |
| Health Care for Homeless Vets 350 Capitol Hill Ave, Reno, NV 89502 |
(775) 324-6600 |
| Hope Springs (Northern Nevada HOPES) Provides medical care, classes, and bridge-housing community, pets accepted. |
(775) 786-4673 |
| Hosanna Home Christian home for Women in transition |
(775) 232-5416 |
| Men’s Crossroads Supportive housing for men |
(775) 785-4006 |
| Nevada Job Connect Resume assistance, computer,vcopier and fax for job seekers |
Reno: (775) 284-9600 Sparks: (775) 284-9520 Carson: (775) 684-0400 |
| Nevada Youth Empowerment Transitional housing for youth 18-24 years old |
(775) 747-2073 |
| Our Place Housing for women & children |
(775) 327-7501 |
| ReSTART Substance abuse counseling, life skills, parenting classes, transitional/supportive housing, limited rental funds |
(775) 324-2622 |
| RPD HELP Officer Cell Number Homeless Evaluation Liaison Program/Assistance in reconnecting homeless people with their support systems/families. |
(775) 321-8330 |
| Reno-Sparks Gospel Mission** Long-term residential housing for women |
(775) 323-0386 24/7: (775) 329-0485 |
| Volunteers of America Resource Center Mail, computer, internet, phone, benefits information and referrals |
(775) 657-4675 |
| Step 2 Transitional housing for those with a history of substance abuse |
(775) 787-9411 |
| The Village on Sage Street (Volunteers of America) Transitional temporary housing (18+) |
(775) 499-5198 |
| Women’s Crossroads Supportive housing for women/women with children |
(775) 328-2700 |
Health
Hospitals
Language
| Organization | Phone Number |
|---|---|
| Northern Nevada International Center www.unr.edu/languagebank |
(775) 784-7515 |
Legal Aid
| Organization | Phone Number |
|---|---|
| Child Welfare Services Attorneys | (775) 337-5700 |
| Lawyer in the Library Free for the first 15 minutes. Has attorneys knowledgeable in Family Law, Probate Law, and General Law |
(775) 328-3250 |
| Nevada Legal Services Provides free legal services to low-income Nevadans |
Reno: (775) 284-3491 Carson: (775) 883-0404 |
| Washoe County Senior Law Center | (775) 329-2727 (775) 332-0606 |
| Washoe County Public Administration | (775) 861-4000 |
| Northern Nevada Legal Aid | (775) 329-2727 |
Military and Veterans
Pet Services
| Organization | Phone Number |
|---|---|
| A Beloved Friend’s Pet Cremation Pickup at any location & return remains within 24-hours. 5325 Louie Ln #20, Reno, NV 89511 |
(775) 825-9900 |
| Nevada Humane Society | (775) 856-2000 |
| Shakespeare Fund Financial assistance with pet expenses |
(775) 342-7040 |
| Pet Loss Support Group | (775) 342-7040 |
| Washoe County Animal Services | Office: (775) 353-8900 Dispatch: (775) 322-3647 |
Police (Non-Emergency Numbers)
Senior Citizen Services
Sexual Assault and Rape
| Organization | Phone Number |
|---|---|
| Rape, Abuse & Incest National Network (RAINN) | 24/7 Hotline: (800) 656-4673 |
| Safe Embrace Family violence intervention program, 24-hour crisis intervention, support groups |
(775) 322-3466 |
| Crisis Support Services of Nevada Referrals for people of all ages & victims of all traumas, including sexual assault, rape and individuals and families facing suicide attempt or death by suicide. Text or call 988 if in crisis To reach the sexual assault hotline call (775) 221-7600 or Text SASS to 839863 |
988 Sexual Assault Help Line: (775) 221-7600 |
| Sexual Assault Survivor Group Ages 13-18; meet Monday’s 5:30-7pm; $50/session (sliding fee). Victims of Crime funding accepted. |
775-322-6462 775-772-3263 |
| Victims of Crime Treatment Center Multiple locations |
(775) 682-8684 |
Shelters
| Organization | Phone Number |
|---|---|
| Domestic Violence Resource Center | (775) 329-4150 Text: DVHELP to 839863 OR DVSAFE to 839863 |
| Hosanna Home Female shelter (must be sober) |
(775) 232-5416 |
| Volunteers of America – Women’s Shelter | (775) 329-4145 |
| Volunteers of America – Men’s Shelter | (775) 329-4141 |
| Volunteers of America – Family Shelter | (775) 322-9574 |
| For additional shelter information, call 211 | 211 |
Sudden Unexplained Infant Deaths (SUID & SIDS)
| Organization | Phone Number |
|---|---|
| Compassionate Friends Grief and bereavement support for the loss of a child of any age |
(775) 750-7005 |
| Compassionate Friends (Carson City/Thomas) Grief and bereavement support for the loss of a child of any age |
(775) 461-0362 |
| First Candle National Warmline For parents who have lost an infant to SUIDS, miscarriage or still birth Sara Brundage habla español. Esta disponible después de las 2 pm PST |
(800) 221-7437 |
| Perinatal Bereavement Support Group For parents who have lost an infant due to miscarriage, stillbirth, or sudden unexplained infant death |
(775) 982-5769 |
Burial assistance for infants (0-1 year): www.thetearsfoundation.org
Suicide (Attempted and Completed)
| Organization | Phone Number |
|---|---|
| National Alliance on Mental Illness (NAMI) – Warmline The Nevada Warmline is a stigma-free, non-crisis peer support phone service. |
(775) 241-4212 Text: Nami to 741-741 |
| Rise Wellness Suicide support groups & counseling services |
(775) 525-3400 |
| Suicide and Crisis Lifeline/Hotline | 988 |
| Crisis Support Services of NV 24/7, free, confidential, & caring support to those in crisis. Call 988 if you are in need of services or text 988. |
988 Sexual Assault Help Line: (775) 221-7600 |
| Survivors of Suicide Support Group Group meets twice per month in Reno area |
(775) 784-8085 |
| Veterans Suicide Support and Crisis Line Web Chat: veteranscrisisline.net Text the number 838255 |
988 then press 1 |
| Reno VA Hospital 975 Kirman Ave, Reno, NV 89502 |
(775) 786-7200 |