Emotional First Aid
- Helping the emotionally injured after a tragedy
- What to say
- What not to say
- How can you help later
The Basics
Reach Out Physically Position yourself at the victim’s side and at their level. Gentle touch ...
What to Say
“What happened?” “I’m so sorry.” “This must be very difficult for you.” “It’s OK to feel…” ...
What Not to Say
Often people are uncomfortable with the victim’s emotional pain, and then try to use clichés to m...
How You Can Help Later
There is much that you can do to help – simple things. The following suggests the kinds of attitu...